Terms & Conditions

Cancellation Policy

A credit or debit card is required to secure your reservation. There will be no cancellation charge if a booking is cancelled 3 days before your date of arrival. In the event of late cancellation or 'No show' within 3 days of the date of arrival, the hotel charges will be 100% of the total booking value. It is the hotel's policy to charge in all cases of late cancellation or no show of confirmed bookings.

Mortons Manor reserves the right to recover in full the cost, together with any consequential loss, of replacing and/or repairing any damage, howsoever caused, to the hotel's fabric, structure, contents and property from those persons (including guests and visitors) liable for the damage. In the case of damage and/or consequential loss caused by guests, the person responsible for payment of the bill will be deemed liable, whether or not that person is a guest in the hotel.

Smoking

To protect both our guests and staff from the dangers of second-hand smoke, Mortons Manor operates a full “no smoking” policy. The bedrooms, public areas and restaurant are strictly designated “no smoking” areas. We ask that should you wish to smoke you do so on the terrace, away from other guests, by the pond or in the front courtyard only.

Pets

Our Terrace Bar is dog friendly. We ask that you use the entrance on the Terrace. Please do not let your dogs sit on the furniture in the Terrace Bar. Unfortunately, we cannot accommodate dogs overnight.

Children

Mortons Manor welcomes children to stay in the hotel and has a children’s menu available. Dinner reservations with children under the age of 5 will be seated in our pretty Terrace Bar.

Please note we do not allow children under 5 in the restaurant during dinner, but we offer ‘High Teas’ to our younger guests, served in the Terrace Bar lounge between 5.30 and 6.30 PM, by arrangement.